Privacy Policy

At HRT Trocar Supplies, we respect your privacy and are committed to protecting the personal information you share with us when using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

- Full name

- Billing and shipping address

- Email address

- Phone number

- Order details

- Payment confirmation details

- Website usage information such as browser type, device type, and pages visited

How We Use Your Information

We use your information to:

- Process and deliver your order

- Send order confirmation and tracking details

- Contact you about your order

- Provide customer support

- Improve our website and services

- Prevent fraud and unauthorized transactions

- Comply with legal and business requirements

Payment Information

We do not store your full credit card or payment card details on our website. Payments are processed through secure third-party payment providers. Please review the payment provider’s own privacy policy for more information about how they handle payment data.

Shipping and Courier Partners

To deliver your order, we may share necessary shipping information with courier companies, such as your name, delivery address, phone number, and email address.

Marketing Emails

We may send you updates, offers, or product information by email only if you have contacted us, placed an order, or subscribed to receive updates. You may ask us to stop sending marketing emails at any time.

Information Sharing

We do not sell, rent, or trade your personal information to other companies.

We may share your information only when necessary for:

- Order processing

- Payment processing

- Shipping and delivery

- Customer support

- Legal or regulatory requirements

- Website security and fraud prevention

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. Our website uses secure technology where applicable, including SSL protection during checkout.

Our website may use cookies to improve your browsing experience, remember cart details, understand website traffic, and improve our services. You can disable cookies in your browser settings, but some website features may not work properly.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, where legally allowed.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this Privacy Policy or how your information is handled, please contact us through our website contact page.